Sistem Informasi Hybrid Terintegrasi: Pos Ritel dan Manajemen Pesanan Kustom Darussalam Press

Abstract

This research addresses a significant functionality gap in the commercial Point of Sale (POS) software (Aronium) utilized by Darussalam Press. The existing system was only capable of handling general retail sales, but completely failed to accommodate three crucial aspects: multi-stage custom binding order management, dynamic pricing logic, and an integrated accounts receivable (Bon) management system. This limitation necessitated dual recording and semi-manual tracking, increasing the risk of data errors. To bridge this gap, a custom-made Information System was designed and implemented as a hybrid application (desktop-web) using PHP, MariaDB, and Electron.js. This hybrid architecture was strategically chosen to allow direct interaction with a thermal printer for cashier efficiency, a functionality challenging for pure web applications. The system successfully integrates two distinct workflows—general retail POS transactions and binding order management—into one cohesive platform, including order status tracking (from Pending to Ready for Pickup) and RBAC 5 Level implementation. The results of the Black Box and User Acceptance Tests (UAT) confirmed that all system functionalities operate accurately according to specifications and are fully accepted by end-users, proving its effectiveness in improving operational efficiency and strengthening internal control.